5% on the whole site for any order under € 199.
-8% on the whole site for any order between € 200 and € 999.
-10% on the whole site for any order between € 1000 and € 1999.
-12% on the whole site for any order between € 2000 and € 4999.
-15% on the whole site for any order between € 5,000 and € 9,999.
-20% on the whole site for any order over € 10,000.
When on your delivery of the product(s) is marked as missing, the amount thereof has been injected in to have in the form of a voucher to deduct directly from your next order.
The code is available in your customer area under "my vouchers"
You have a period of 48 hours of receipt of your order to notify us of any defects of an article only by e-mail.
Please log in to your client area, click on the heading "contact"
For a quick follow-up on your application, it is strongly advised to send only one e-mail per order and wait for the response of the customer service 24/48h.
Your e-mail address must be included, a reference control, the reference of the defective item and one or more photo showing the defect of the article.
The customer service department will contact you by e-mail or by phone to explain to you the procedure of return or the establishment of a have following the case.